Service Update: Difference between revisions

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OCAD AG aims the goal to maintain the software without errors to the best possible extend. For this reason, known bugs are corrected in Service Updates. Therefore we recommend using OCAD software always with the most recent Service Update to benefit from the quality improvements. The latest Service Update is available on our website in the '''[http://www.ocad.com/en/downloads Download]''' section.
Regular and free updates are included in the OCAD subscription model.<br>
The '''OCAD Update''' corrects known bugs and adds the latest cartography tools and enhancements to your OCAD.
 
[[File:Hint.jpg]] Download the latest OCAD Update from the '''Help -> Download Update''' function in the OCAD program.
 
The content of the OCAD Update is listed in the '''[http://ocad.com/OCAD2018/OCAD_2018_Update.txt Release notes]''' or on the '''[[What is New]] page.
 
==OCAD Version==
You can find out your current OCAD Version under '''Help -> [[About_OCAD|About OCAD]]'''.<br>
E.g. ''OCAD 2020.8.5.4906''


== OCAD Updater ==
== OCAD Updater ==
OCAD checks for the newest Service Update online, everytime when it is started. The '''OCAD Updater''' dialog appears.
OCAD checks for the newest Service Update online, every time when it is started. If there's a new Service Update available, the '''OCAD Updater''' dialog appears.


[[File:OcadUpdater.png]]
[[File:OcadUpdater.png|550px]]


The content of the Service Update is listed in the '''Release notes''' part of the dialog. You have three options:
You have three options:


'''Skip this version''': Click this button to skip the current version. OCAD will not ask again to install the service update until a new version is available.<br />
*'''Skip this Update''': Click this button to skip the current version. OCAD will not ask again to install the service update until a new version is available.<br />
'''Remind me later''': When this button is clicked, OCAD will ask you again to install the Service Update, when you start it the next time.<br />
*'''Remind me later''': When this button is clicked, OCAD will ask you again to install the Service Update, when you start OCAD the next time.<br />
'''Install update''': Click this button to install the update.
*'''Install Service Update''': Click this button to install the update.


== Installation ==
== OCAD Update ==
'''Close OCAD before installing the Service Update.''' Otherwise the update fails.
In addition to the '''OCAD Updater''' you can also click on '''Download Update''' in the '''Help''' menu to download the latest OCAD Update.


If you click the '''Install update''' button from the '''OCAD Updater''', OCAD will close automatically.  
If there are still OCAD files open, a message appears to close all files.


When you click the '''Install update''' button, the default web browser (e.g. Microsoft Edge) will be opened and you will be asked to '''Save''' the update.  
[[File:DownloadUpdate1.png|400px]]


[[File:Update1.PNG]]
Click on '''Download and install Update'''. OCAD will be closed automatically afterwards.


The web browser downlaod the file and do the Download the update and run the security scan.
[[File:DownloadUpdate2.png|600px]]


[[File:Update2.PNG]]
=== Installation ===
Confirm to install the update.


If this dialog appears, click on the '''Run''' button. If the '''User Account Control''' dialog appears, click the '''Yes''' button.
[[File:Ocad12And2019UpdaterInstall.png]]


The installation wizard starts with the selection of a language.
Please visit the '''[[Installation]]''' page for further proceeding.


[[File:Update3.PNG]]
== Switch Off the OCAD Updater ==
To switch off the OCAD Updater disable the option in the '''[[OCAD_Preferences#Updater|Preferences]]'''.


The wizard will guide you through the installation.
== OCAD Update Installation Path ==
[[File:Hint.jpg]] When changing the installation path in the wizard then you have to remove the subfolder "OCAD 2018 [Edition]\" which is appended automatically to the path.


[[File:hint.jpg|hint]] The components option can be reset to ''Czech - Ceština''. This may happens if a special build has been installed before which resets the registry key ''Inno Setup: Selected Components'' in ''HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OCAD 12 [Edition]_is1'' from ''ocad,lang/xxx''
== Possible errors ==
If the automatic download failed, please download the OCAD Update with the link provided in the '''Download Update''' dialog in the '''Help''' menu.


==Error Message==
[[File:OCADUpdate Link.png|600px]]
If the following error message appears during the installation, OCAD is still opened and has to be closed. Close OCAD and click the '''Retry''' button.


[[File:Update4.PNG]]
Then go to your Download folder and execute the downloaded exe Update file


== Switch Off the OCAD Updater ==
If there are any questions, please contact OCAD AG by email ( support@ocad.com ).
To switch off the OCAD Updater disable the option in the [[OCAD_Preferences#Updater|Preferences]].

Latest revision as of 11:59, 22 September 2026

Regular and free updates are included in the OCAD subscription model.
The OCAD Update corrects known bugs and adds the latest cartography tools and enhancements to your OCAD.

Hint.jpg Download the latest OCAD Update from the Help -> Download Update function in the OCAD program.

The content of the OCAD Update is listed in the Release notes or on the What is New page.

OCAD Version

You can find out your current OCAD Version under Help -> About OCAD.
E.g. OCAD 2020.8.5.4906

OCAD Updater

OCAD checks for the newest Service Update online, every time when it is started. If there's a new Service Update available, the OCAD Updater dialog appears.

OcadUpdater.png

You have three options:

  • Skip this Update: Click this button to skip the current version. OCAD will not ask again to install the service update until a new version is available.
  • Remind me later: When this button is clicked, OCAD will ask you again to install the Service Update, when you start OCAD the next time.
  • Install Service Update: Click this button to install the update.

OCAD Update

In addition to the OCAD Updater you can also click on Download Update in the Help menu to download the latest OCAD Update.

If there are still OCAD files open, a message appears to close all files.

DownloadUpdate1.png

Click on Download and install Update. OCAD will be closed automatically afterwards.

DownloadUpdate2.png

Installation

Confirm to install the update.

Ocad12And2019UpdaterInstall.png

Please visit the Installation page for further proceeding.

Switch Off the OCAD Updater

To switch off the OCAD Updater disable the option in the Preferences.

OCAD Update Installation Path

Hint.jpg When changing the installation path in the wizard then you have to remove the subfolder "OCAD 2018 [Edition]\" which is appended automatically to the path.

Possible errors

If the automatic download failed, please download the OCAD Update with the link provided in the Download Update dialog in the Help menu.

OCADUpdate Link.png

Then go to your Download folder and execute the downloaded exe Update file

If there are any questions, please contact OCAD AG by email ( support@ocad.com ).

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