Service Update: Difference between revisions

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Regular and free updates are included in the OCAD subscription model. The '''OCAD Update''' corrects known bugs and adds the latest cartography tools and enhancements to your OCAD.
Regular and free updates are included in the OCAD subscription model.<br>
The '''OCAD Update''' corrects known bugs and adds the latest cartography tools and enhancements to your OCAD.


Therefore, we recommend using OCAD software always with the most recent OCAD Update to benefit from the quality improvements.<br>
[[File:Hint.jpg]] Download the latest OCAD Update from the '''Help -> Download Update''' function in the OCAD program.
Please download the current OCAD Update from the '''Help -> Download Update''' function in the OCAD program.


The content of the OCAD Update is listed in the '''[http://ocad.com/OCAD2018/OCAD_2018_Update.txt Release notes]''' or on the '''[[What is New]] page.
The content of the OCAD Update is listed in the '''[http://ocad.com/OCAD2018/OCAD_2018_Update.txt Release notes]''' or on the '''[[What is New]] page.


==Which OCAD version do I have?==
==OCAD Version==
You can find out your exact Software Version under '''Help -> [[About_OCAD|About OCAD]]'''.<br>
You can find out your current OCAD Version under '''Help -> [[About_OCAD|About OCAD]]'''.<br>
Also, the '''[[OCAD_12_and_2020_Updater|OCAD 12 and 2020 Updater]]''' can be used as a general overview and update tool for OCAD installations.
E.g. ''OCAD 2020.8.5.4906''


== OCAD Updater ==
== OCAD Updater ==
OCAD checks for the newest Service Update online, everytime when it is started. If there's a new Service Update available, the '''OCAD Updater''' dialog appears.
OCAD checks for the newest Service Update online, every time when it is started. If there's a new Service Update available, the '''OCAD Updater''' dialog appears.


[[File:OcadUpdater.png]]
[[File:OcadUpdater.png|550px]]


You have three options:
You have three options:
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== OCAD Update ==
== OCAD Update ==
In addition to the '''OCAD Updater''' you can also click on '''Download Update''' in the '''Help menu''' to download the current OCAD Update from the OCAD website.
In addition to the '''OCAD Updater''' you can also click on '''Download Update''' in the '''Help''' menu to download the latest OCAD Update.


If there are still OCAD files open, a message appears to close all files.
If there are still OCAD files open, a message appears to close all files.


[[File:DownloadUpdate1.png]]
[[File:DownloadUpdate1.png|400px]]


Click on '''Download and install Update'''. OCAD will be closed automatically afterwards.
Click on '''Download and install Update'''. OCAD will be closed automatically afterwards.


[[File:DownloadUpdate2.png]]
[[File:DownloadUpdate2.png|600px]]


=== Installation ===
=== Installation ===
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== Possible errors ==
== Possible errors ==
The OCAD Build 3226 - 3232 have a problem with a broken update link. This error message appears:
If the automatic download failed, please download the OCAD Update with the link provided in the '''Download Update''' dialog in the '''Help''' menu.


[[File:DownloadServiceUpdate.png]]
[[File:OCADUpdate Link.png|600px]]


In such a case, please visit '''[[Download_Failed_Error|this page]]''' or contact OCAD AG by email ( support@ocad.com ).
Then go to your Download folder and execute the downloaded exe Update file
 
If there are any questions, please contact OCAD AG by email ( support@ocad.com ).

Latest revision as of 11:59, 22 September 2026

Regular and free updates are included in the OCAD subscription model.
The OCAD Update corrects known bugs and adds the latest cartography tools and enhancements to your OCAD.

Hint.jpg Download the latest OCAD Update from the Help -> Download Update function in the OCAD program.

The content of the OCAD Update is listed in the Release notes or on the What is New page.

OCAD Version

You can find out your current OCAD Version under Help -> About OCAD.
E.g. OCAD 2020.8.5.4906

OCAD Updater

OCAD checks for the newest Service Update online, every time when it is started. If there's a new Service Update available, the OCAD Updater dialog appears.

OcadUpdater.png

You have three options:

  • Skip this Update: Click this button to skip the current version. OCAD will not ask again to install the service update until a new version is available.
  • Remind me later: When this button is clicked, OCAD will ask you again to install the Service Update, when you start OCAD the next time.
  • Install Service Update: Click this button to install the update.

OCAD Update

In addition to the OCAD Updater you can also click on Download Update in the Help menu to download the latest OCAD Update.

If there are still OCAD files open, a message appears to close all files.

DownloadUpdate1.png

Click on Download and install Update. OCAD will be closed automatically afterwards.

DownloadUpdate2.png

Installation

Confirm to install the update.

Ocad12And2019UpdaterInstall.png

Please visit the Installation page for further proceeding.

Switch Off the OCAD Updater

To switch off the OCAD Updater disable the option in the Preferences.

OCAD Update Installation Path

Hint.jpg When changing the installation path in the wizard then you have to remove the subfolder "OCAD 2018 [Edition]\" which is appended automatically to the path.

Possible errors

If the automatic download failed, please download the OCAD Update with the link provided in the Download Update dialog in the Help menu.

OCADUpdate Link.png

Then go to your Download folder and execute the downloaded exe Update file

If there are any questions, please contact OCAD AG by email ( support@ocad.com ).