Activation/Reactivation: Difference between revisions

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Before you can run OCAD 12 you have to activate the software. OCAD 12 can only be activated twice! The primary user is entitled to install and use the software on a second computer, if and insofar as this second computer is being used exclusively by the primary user (see '''[[License Terms]]''').
=Activation=
Before you can run OCAD you have to activate the software. While starting the software for the first time, the Activation Wizard will start automatically and guide you through the activation procedure.  


While starting the software for the first time, the Activation Wizard will start automatically and guide you through the activation procedure. You can activate OCAD 12 either '''[[Activation#Online_Activation|online]]''' (recommended) or '''[[Activation#Website_Activation|via website]]'''.
[[File:Hint.jpg]] Make sure that your device is online and that no firewall or anti-virus program is blocking the connection to the OCAD server during activation / reactivation.


*'''OCAD for Teams''' can only be activated once.
*'''OCAD for Single Users''' can be activated automatically on 1 device (desktop or notebook). In order to allow the use on several own devices at the same time (desktop, notebook, tablet) further activations for own devices can be granted by OCAD on request. Contact [https://www.ocad.com/en/#support '''OCAD Support'''].


== Online Activation ==
Read more about activation in the [https://www.ocad.com/en/faq/#subscription '''Subscription Model'''] section in the '''FAQ''' on our webpage or in the '''[[License Terms]]'''.
<br><br>
In case of purchasing a new PC or a total failure of your hard disk, please contact OCAD via the [https://www.ocad.com/transfer/transferform.php '''Transfer form'''] for re-installation and re-activation.


[[File:Activation1.png]]
In the '''[[License_Transfer_Utility|License Transfer Utility]]''' you can transfer your license to another user. By doing so, the license on your computer will be deactivated and you can activate the license again on another one.


[[File:Activation2.png]]
== Online Activation ==
 
[[File:Activation3online.png]]
 
[[File:Activation4.png]]
 
[[File:Hint.jpg|hint]] If the error message '''Internal Error http.GetHttps.Url: .../testConnection.php''' appears while ''setting up connection...'' then a firewall may blocks the connection. Please use an alternative internet connection or the '''[[Activation#Website_Activation|activation vie website]]''' in this case.
 
[[File:Activation5online.png]]
 
[[File:Activation6.png]]
 
== Website Activation ==
 
[[File:Activation1.png]]


[[File:Activation2.png]]
[[File:Activation1.png|600px]]


[[File:Activation3website.png]]
[[File:Activation2.png|600px]]


[[File:Activation4website.png]]
[[File:Activation4.png|600px]]


[[File:Activation5website1.png]]
[[File:Hint.jpg|hint]] If the error message '''Internal Error http.GetHttps.Url: .../testConnection.php''' appears while ''setting up connection...'' then a firewall may blocks the connection.


[[File:Activation5website2.png]]


[[File:Activation6.png]]
[[File:Activation5online.png|600px]]


==Reactivation==
If a license is deactivated, but available, you can reactivate OCAD.


If you have any problems with the activation procedure don‘t hesitate to contact us!
During reactivation, you don't need to enter the registration data again.


Contact email address: support@ocad.com
If you want to change some of your registration data (e.g. name or email address), do the following:
*Open OCAD
*Transfer the license
*Delete the activation file in C:\ProgramData\OCAD\OCAD 2018
*At next startup of OCAD, you need go through the whole activation procedure again

Latest revision as of 10:57, 3 March 2026

Activation

Before you can run OCAD you have to activate the software. While starting the software for the first time, the Activation Wizard will start automatically and guide you through the activation procedure.

Hint.jpg Make sure that your device is online and that no firewall or anti-virus program is blocking the connection to the OCAD server during activation / reactivation.

  • OCAD for Teams can only be activated once.
  • OCAD for Single Users can be activated automatically on 1 device (desktop or notebook). In order to allow the use on several own devices at the same time (desktop, notebook, tablet) further activations for own devices can be granted by OCAD on request. Contact OCAD Support.

Read more about activation in the Subscription Model section in the FAQ on our webpage or in the License Terms.

In case of purchasing a new PC or a total failure of your hard disk, please contact OCAD via the Transfer form for re-installation and re-activation.

In the License Transfer Utility you can transfer your license to another user. By doing so, the license on your computer will be deactivated and you can activate the license again on another one.

Online Activation

Activation1.png

Activation2.png

Activation4.png

hint If the error message Internal Error http.GetHttps.Url: .../testConnection.php appears while setting up connection... then a firewall may blocks the connection.


Activation5online.png

Reactivation

If a license is deactivated, but available, you can reactivate OCAD.

During reactivation, you don't need to enter the registration data again.

If you want to change some of your registration data (e.g. name or email address), do the following:

  • Open OCAD
  • Transfer the license
  • Delete the activation file in C:\ProgramData\OCAD\OCAD 2018
  • At next startup of OCAD, you need go through the whole activation procedure again
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