License Transfer Utility
This function deactivates the OCAD license on your computer (Current User) and allows you to activate this license on another device (New user).
This function is only available when all ocd files are closed in the OCAD program. Otherwise this function is disabled in the Help menu.
License Transfer
Fill in the fields for Current User and New user. Leave the New user field empty, if the new user is unknown or the same as the current.
Click the Transfer button. You will read License unblocked for new user.
Click the Close button. OCAD closes.
The request will be proceeded automatically (for both Single User and Teams licenses) and OCAD sends a confirmation email together with the license information to the entered email addresses of the Current User and New user.
The license can now be reactivated immediately. If the new user has already installed OCAD, they can start OCAD for reactivation. Otherwise, they must first download and install OCAD.
Until now, it's not possible that an club administrator is doing the License Transfer. The users with the activated license need to transfer their licenses by their own.
License Deactivation
Automatic Team License Deactivation
In the License Manager tool in the Help menu, you have the possibility to set the option Deactivate this license automatically when closing OCAD for OCAD Team licenses.
If this option is set, the license will be deactivated on your computer and released for a new user as soon as you close OCAD.
This option will help you not to have any license blocked by an inactive user, if you transfer licenses often within a team.
Manual Team License Deactivation
If a Team license got stuck somewhere (e.g. license transfer has not worked correctly or due to an inactive user), contact us at support@ocad.com. We will reset the license so it can be installed and activated again on a new device.
Single User License Deactivation
If a Single User license got stuck somewhere (e.g. device is broken or stolen) you can install OCAD on a new device and start the activation process.
During the activation process you will see on which devices the Single User license has been installed.
Deactivate the license on a device. You will then be able to continue and finish the activation process.
License Activation
License Chooser
If you have activated only one license on the device so far, you will get to the License Activation dialog.
If you have already activated more than one license on the device, you will see a list from which you can choose a license.
Activate the License
If a license is deactivated (but available) and a user wants to activate OCAD, the License Activation dialog appears.
You have the following options:
- Click Reactivate this License to start the Activation Wizard.
- This button is not active, if the license is activated by another user. In this case, you will see who has activated the license last and you can ask this person to transfer the license.
- If you are the person who last activated OCAD (but can somehow not use it), then contact support@ocad.com and we will reset the license.
- Click Open OCAD Viewer to open the OCAD Viewer. It is possible to view and print map, but not to edit.
- Click License Manager to see more details about all licenses which are assigned to your organization. Maybe there is another license you can use.
- Click Cancel to cancel the dialog.
Activate a different License
Use the License Manager
Applies to OCAD Team licenses.
- Open the License Manager in Help menu and click on Add additional Team licenses.
- Paste the complete text with the license data of all licenses from your order email here.
- You will get a confirmation when the licenses have been added successfully.
It is only possible to add licenses for the same OCAD edition. It is the Course Setting edition in your example.
Also, you need to run OCAD as administrator to be able to add the additional licenses.
Once again you transfer your license to another user.
When you start OCAD next time, you will see a list with all licenses, that you have added before. Now you can choose a license and activate it.
See also the page OCAD as Cloudable App to learn how to install OCAD on clouds like Dropbox or OneDrive.
See also our FAQ to learn how a possible example for OCAD Team licenses looks like.
Install the license manually
Applies to OCAD Single User and OCAD Team licenses.
Example: Your club has two licenses 20000 and 20004. You have installed and activated license 20000 from your club. Now you have transferred this license back and next time you like to use OCAD, only license 20004 is available.
You can also install and activate this license (request the license data from your club). It will generate an additional license file in your C:\Program Files\OCAD\OCAD 2018 Orienteering folder.
Once again you transfer your license to another user.
When you start OCAD next time, you see two licenses. If a license is available, you can activate it without any further installation.
Product Activation Error
If you like to activate OCAD and get a Product Activation Error, please see this page
License Management
The License Manager tool shows an overview about the OCAD licenses which are assigned to your organization, including Subscription end date or Last activated by.