Error Messages: Difference between revisions

From OCAD Wiki - English
Jump to navigation Jump to search
No edit summary
No edit summary
Line 13: Line 13:


Read [[Download_Failed_Error|here]] how to fix it.
Read [[Download_Failed_Error|here]] how to fix it.
==An error occured while trying to replace the existing file==
[[File:AnErrorOccuredWhileTryingToReplaceTheExistingFile.PNG]]
This error message appears when installing an OCAD Service Update.
Cause: The installer can not replace the program file because the OCAD program is open.
Solution: Close the OCAD program before executing the Service Update.
== The program can not start because ETZW32.DLL is missing from your computer ==
[[File:ErrorMessageMissingEtzw32dll.PNG]]
=== Installing Service Update ===
This error message appears after installing an OCAD Service Update.
Cause 1: OCAD was not yet installed from the original CD.
Solution 1: Install first OCAD from the original CD and install then the Service Update.
Cause 2: During the installation process a wrong program folder was chosen. The wizard installed the Service Update in a wrong program folder.
Solution 2: Install the OCAD Service Update again but choose the correct program folder.
=== Installing OCAD Trial ===
This error message appears after installing an OCAD Trial version.
Cause: You have installed the Service Update instead of the Trial version.
Solution: [http://www.ocad.com/en/downloads/ocad-trial-edition Download the Trial version] from our website and install it.
==  Error Code 206 ==
This is an installation error and may appears after replacing the harddisk.
Solution: Reinstall OCAD.


== Error in string resource. Invalid translation. Error code 208 ==
== Error in string resource. Invalid translation. Error code 208 ==
Line 57: Line 22:


Solution: Close OCAD first und install the current Service Update again.
Solution: Close OCAD first und install the current Service Update again.
== Field ID not found ==
This error message appears when selecting an objects which is linked to a database record.
Cause: Borland Database Engine (BDE) is not installed and the dbf file name contains more than 8 characters
Solution 1: Please install the [http://www.ocad.com/download/bde.exe Borland Database Engine] and restart OCAD.
Solution 2: Rename the Shape file. Please note that all related files (*.dbf, *.shp and *.shx) must be renamed.
== DbSys.DbsLoadFieldsFromTable() ==
[[File:ErrorMessageDbSysDbsLoadFieldsFromTable.png]]
This error message appears after importing a Shape file.
Cause: The dBase file contains invalid field definitions.
Solution 1: Click '''Edit Field...''' button in the '''Manage Database Connections''' dialog and reduce length values for numeric fields to 20. This is the maximum value.
== DbSys.DbsLoadFieldsFromTable(). Borland Database Engine is not installed. Please install it. ==
[[File:ErrorMessageBorlandEngineInstall.png]]
This error message appears after importing a Shape file.
Cause: Borland Database Engine (BDE) is not installed and the dbf file name contains more than 8 characters.
Solution 1: Please install the [http://www.ocad.com/download/bde.exe Borland Database Engine] and restart OCAD.
Solution 2: Rename the Shape file. Please note that all related files (*.dbf, *.shp and *.shx) must be renamed.
== Internal error: TOcd.IsGridZoneValid: Unknown grid ()! ==
[[File:InternalErrorTOcdIsGridZoneValidUnknownGrid.png]]
This error message when opening the ocd file.
Cause: The used OCAD version does not yet support this grid.
Solution: Please install the current [http://www.ocad.com/en/downloads OCAD Service Update] .
== Internal error: TActivationWizardStandard.ReadXmlLicenseFile.CanNotActivateXmlFile ==
[[File:InternalErrorReadXmlLicenseFile.png]]
This error message appears after starting OCAD.
Cause: OCAD could not validate the activation xml file. This may happens when using Windows XP without Service Pack 3 or Windows Vista without Service Pack 1.
Solution: Please install Service Pack 3 for Windows XP or Service Pack 1 for Windows Vista.

Revision as of 10:00, 4 April 2022

License has been deactivated

This error may appear if OCAD Inc had to block your license, e.g. due to a license transfer.

Please go to 'C:\ProgramData\OCAD\OCAD 2018', delete the activation file and start OCAD again.
LicenseDeactivated.png

Note: 'C:\ProgramData\' is a hidden folder
ActivationFile.PNG

Download OCAD Update does not work

The OCAD Build 3226 - 3232 have a problem with a broken update link.

Read here how to fix it.

Error in string resource. Invalid translation. Error code 208

ErrorStringResource.PNG

This error message appears after installing an OCAD Service Update.

Cause: OCAD was running when installing the Service Update. The installer didn't replace the program file. The old program file is not compatible with the new string files.

Solution: Close OCAD first und install the current Service Update again.