Activation/Reactivation: Difference between revisions

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=== Registration failed (Error in database OCAD 11 xxx 1!) ===
=== Registration failed (Error in database OCAD 11 xxx 1!) ===
[[File:ErrorInDatabase1.png]]
[[File:ErrorInDatabase1.png]]
This error messages appears during the activation.
Cause: The OCAD activation has problems with special characters like ', " or ; .
Solution 1: Do not use these special characters.
Solution 2: Install the Service Update OCAD 11.1.3 or later which solves this problem.

Revision as of 16:14, 16 August 2012

Activation of OCAD 11

Before you can run OCAD you have to activate the software. OCAD can only be activated twice! (for more information see the accepted license terms and conditions)

While starting the software for the first time, the Activation Wizard will start automatically and guide you through the activation procedure. You can activate OCAD 11 either online (recommended) or via website.

Two learn videos show you how to activate OCAD 11:

  1. ‘online activation‘: http://www.ocad.com/howtos/online_activation_ocad_11.htm
  2. ‘website activation‘: http://www.ocad.com/howtos/website_activation_ocad_11.htm

If you have any problems with the activation procedure don‘t hesitate to contact us! Contact email address: support@ocad.com


OCAD 10 Activation Problem with Microsoft Vista

Error Messages

Registration failed (Error in database OCAD 11 xxx 1!)

ErrorInDatabase1.png

This error messages appears during the activation.

Cause: The OCAD activation has problems with special characters like ', " or ; .

Solution 1: Do not use these special characters.

Solution 2: Install the Service Update OCAD 11.1.3 or later which solves this problem.