These days, many computer programs update themselves automatically and save data to the cloud. However, since the OCAD App can be used offline (doing field work in remote locations), data is stored locally on the device. If the mobile device breaks, is lost or experiences an unexpected software error, the app’s data will be lost too.
Unfortunately, the saying “shit happens” is sometimes true, so we encourage our users to follow these best practices to minimize data loss in an emergency as much as possible.

Upload projects regularly
Manually upload the project to the OCAD Server, for example during your lunch break and at the end of the day. For this, the mobile device must have internet access via a SIM card, Wi-Fi or a mobile hotspot.
In OCAD Desktop, the project can be imported via the OCAD App Data Exchange for further processing. If you have done multiple uploads, you would only need to import the latest one to get all your changes.

Install app updates
We publish regular updates to improve the app and expand its functionality.
Apps are automatically updated by default on iOS and Android. You can also update the app manually. *
You can view the current app version at the bottom of the Projects page, the current version is 1.2.4 and 1.3.0 is coming soon!
Note: we recommend uploading projects before updating the app to minimize the risk of issues arising during the update process.

Conclusion
Be proactive: Upload data regularly and keep the app up to date.
* For those of you who were part of our beta-testing program you may need to leave this to enable updates, contact support if you need assistance.












