Difference between revisions of "Error Messages"

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==An error occured while trying to replace the existing file==
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[[File:AnErrorOccuredWhileTryingToReplaceTheExistingFile.PNG]]
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This error message appears when installing an OCAD Service Update.
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== The program can not start because ETZW32.DLL is missing from your computer ==
 
== The program can not start because ETZW32.DLL is missing from your computer ==
 
[[File:ErrorMessageMissingEtzw32dll.PNG]]
 
[[File:ErrorMessageMissingEtzw32dll.PNG]]
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Cause: The installer can not replace the program file because the OCAD program is open.
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Solution: Close the OCAD program before executing the Service Update.
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=== Installing Service Update ===
 
=== Installing Service Update ===

Revision as of 08:49, 6 September 2013

An error occured while trying to replace the existing file

AnErrorOccuredWhileTryingToReplaceTheExistingFile.PNG This error message appears when installing an OCAD Service Update.

The program can not start because ETZW32.DLL is missing from your computer

ErrorMessageMissingEtzw32dll.PNG

Cause: The installer can not replace the program file because the OCAD program is open.

Solution: Close the OCAD program before executing the Service Update.


Installing Service Update

This error message appears after installing an OCAD Service Update.

Cause 1: OCAD was not yet installed from the original CD.

Solution 1: Install first OCAD from the original CD and install then the Service Update.


Cause 2: During the installation process a wrong program folder was chosen. The wizard installed the Service Update in a wrong program folder.

Solution 2: Install the OCAD Service Update again but choose the correct program folder.

Installing OCAD Trial

This error message appears after installing an OCAD Trial version.

Cause: You have installed the Service Update instead of the Trial version.

Solution: Download the Trial version from our website and install it.

Error in string resource. Invalid translation. Error code 208

ErrorStringResource.PNG

This error message appears after installing an OCAD Service Update.

Cause: OCAD was running when installing the Service Update. The installer didn't replace the program file. The old program file is not compatible with the new string files.

Solution: Close OCAD first und install the current Service Update again.

Field ID not found

This error message appears when selecting an objects which is linked to a database record.

Cause: Borland Database Engine (BDE) is not installed and the dbf file name contains more than 8 characters

Solution 1: Please install the Borland Database Engine and restart OCAD.

Solution 2: Rename the Shape file. Please note that all related files (*.dbf, *.shp and *.shx) must be renamed.

Borland Database Engine is not installed. Please install it.

ErrorMessageBorlandEngineInstall.png

This error message appears after importing a Shape file.

Cause: Borland Database Engine (BDE) is not installed and the dbf file name contains more than 8 characters.

Solution 1: Please install the Borland Database Engine and restart OCAD.

Solution 2: Rename the Shape file. Please note that all related files (*.dbf, *.shp and *.shx) must be renamed.

Internal error: TOcd.IsGridZoneValid: Unknown grid ()!

InternalErrorTOcdIsGridZoneValidUnknownGrid.png

This error message when opening the ocd file.

Cause: The used OCAD version does not yet support this grid.

Solution: Please install the current OCAD Service Update .


Internal error: TActivationWizardStandard.ReadXmlLicenseFile.CanNotActivateXmlFile

InternalErrorReadXmlLicenseFile.png

This error message appears after starting OCAD.

Cause: OCAD could not validate the activation xml file. This may happens when using Windows XP without Service Pack 3 or Windows Vista without Service Pack 1.

Solution: Please install Service Pack 3 for Windows XP or Service Pack 1 for Windows Vista.